loss adjuster
noun [ C ]
INSURANCE ukus(also adjuster); (claims adjuster); (loss assessor)a person whose job is to decide how much money an insurance company should pay to a person or company whose property is damaged or lost:
In the case of large claims, that is £1,000 or more, the insurer generally appoints a loss adjuster to manage the claim.
Don't throw out sodden carpets or other damaged items before your insurer's loss adjuster examines them.