| 单词 | customer service |
| 释义 | customer service customer service (also customer care [U]) noun
1 [U,C] the way in which a company treats its customers and answers their questions, complaints, etc: How you handle complaints is an important part of customer service. changes in the way some customer services are delivered You can now contact our customer-service centre by email.
❖ excellent/good/poor customer service ◆ to deliver/improve/provide customer service ◆ a customer-service adviser/centre/department/manager/representative
2 customer services [U with sing./pl. verb; pl.] the department in a company that deals with customers' questions, complaints, etc: A copy of the brochure is available from customer services. She is head of customer services. Customer Services has/have improved its/their efficiency. |
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