| 单词 | mystery shopper |
| 释义 | mystery shopper mystery shopper noun [C]
(Marketing ) a person whose job is to visit or telephone a shop/store or other business pretending to be a customer, in order to get information on the quality of the service, the buildings, special features, etc: A restaurant chain employs mystery shoppers to secretly check on the quality of customer service. The best way to find out how your company is running is by using a mystery shopper.
mystery shopping noun [U]: The bank conducted a mystery shopping exercise and discovered that none of the low-income customers who tried to open accounts were offered a basic bank account. |
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英汉经管词典收录了11049条经济管理类英汉双解词条，基本涵盖了经济学、管理学、金融学、会计学、证券期货、商务活动等领域的常用英语单词及短语词组的翻译及用法，是学习及工作的有利工具。