| 单词 | zero defects |
| 释义 | zero defects zero defects A component of total quality management aimed at changing workers’ attitudes to quality by stressing the goal of error-free performance. In practice, error-free performance is neither economically nor practically realizable. Experience suggests that, while short-term improvements may be achieved by these programmes, performance usually returns to previous levels quite quickly. Seeabsolute performance standard. |
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