follow-up

follow-up The last step in the selling process, in which the salesperson follows up the customer after the sale to ensure satisfaction and in the hope of achieving repeat business.

• Financial Statement and Budget Report
• financial statements
• Financial Times–Stock Exchange Share Indexes
• financial year
• fine paper
• fine trade bill
• fine tuning
• finished goods stock
• finite capacity loading
• fire insurance
• firewall
• firmware
• first-class paper
• first-in-first-out cost
• first-loss policy
• first mortgage debenture
• first notice day
• first preferred stock
• first-tier market
• first-year allowance
• fiscal agent
• fiscal policy
• fiscal year
• fish-bone diagram
• fixed asset