customer relations
noun
COMMERCE, MARKETING ukus [ plural, U ]
the way that a company or organization deals with its customers, and the relationship it has with them:
excellent/good/strong customer relations The company has a reputation for excellent customer relations.
build/improve customer relations Our sales team keeps in regular contact with clients in order to build good customer relations.
Customer relations is a continuous process whose principal tool is communication.
[ U ]
the department of an organization that gives help to customers and deals with their problems:
If you have any complaint, please contact Customer Relations.