apology
noun
uk/əˈpɒlədʒi/ usplural apologies [ C or U ]
the act of saying sorry or a message that says sorry:
An apology and a refund are being sent to the customer.
issue/make an apology The hotel has issued an apology for its mistake.
a letter of apology
formal Please accept my apologies.
apologies [ plural ]
MEETINGS
the act of telling the person in charge of a meeting that you are not able to come, or the list of people who have done this:
Ms Kamen sends her apologies.
First on the agenda we have apologies, then the treasurer's report.