| 单词 | customer relationship management |
| 释义 | customer relationship management customer relationship management , customer relationship marketing (abbr CRM) (also relationship management) noun [U]
(IT ; Marketing ) a system in which a business aims to develop a good relationship with customers, for example by keeping information about their needs, in order to sell as many goods or services as possible and keep customers satisfied; software that helps businesses do this: Customer relationship management has become a top priority for companies seeking a competitive advantage in today's economy. The software company is the market leader in CRM. CRM solutions/software
customer relationship manager noun [C] |
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英汉经管词典收录了11049条经济管理类英汉双解词条，基本涵盖了经济学、管理学、金融学、会计学、证券期货、商务活动等领域的常用英语单词及短语词组的翻译及用法，是学习及工作的有利工具。