Baldridge Award

Baldridge Award(Malcolm Baldridge National Quality Award; MBNQA) An annual award, named after a US Secretary of State for Commerce, given to US organizations that have ‘excelled in quality management and quality achievement’. There are now six categories of winners: manufacturing, service, small business, healthcare, education, and nonprofit, with up to three awards in each category. The award is based on performance against a set of criteria now used by a wide range of companies as a benchmark for their own total quality management systems, regardless of whether they enter for the award. The first-level categories are: leadership; strategic planning; customer and market focus; measurement, analysis, and knowledge management; workforce focus; process management; and results.

• workers’ participation
• work-in
• working capital
• working days
• working director
• working hours
• work in progress
• workload approach
• work measurement
• work-sample tests
• work sampling
• workstation
• work study
• work-to-rule
• World Bank
• World Economic Forum
• World Trade Organization
• World Wide Web
• WP
• write
• write off
• writer
• writing-down allowance
• writ of execution
• written-down value