单词 | service level agreement |
释义 | service level agreementDefinition Contract between a service provider and a customer, it details the nature, quality, and scope of the service to be provided. Also called service level contract. Use 'service level agreement' in a SentenceYou should always make sure that the person you are dealing with is honest when you are doing any sort of service level agreement. The service level agreement was good for everyone, cause it guaranteed that the customer and service provider would get along well. The service level agreement was honored and the customer experienced great customer relationship skills and problem solving skills when dealing with the company |
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