[] ( KM) ways of organizing, keeping and sharing important information in a company, for example about work methods, customers, suppliers, etc. in order to make the company more successful 知识管理（指组织、保存及分享公司关於工作方法、顾客、供应商等重要资讯的方法，从而使公司更成功）◆One of the main challenges of knowledge management is keeping track of who knows what. 知识管理的主要挑战之一就是跟踪谁知道甚麽。◆knowledge management software/systems 知识管理软件／系统