[] ( ESS) () a system in which employees can use the Internet to do administrative tasks connected with their pay, benefits, personal information, etc. that used to be done by managers or office staff 员工自助服务（员工可以利用互联网处理与其薪酬、福利、个人信息等有关的行政事务，而这些工作过去是由经理或行政人员做的）