[, ]the way in which a company treats its customers and answers their questions, complaints, etc. 顾客服务◆How you handle complaints is an important part of customer service. 你如何处理投诉是顾客服务的重要部分。◆changes in the way some customer services are delivered 改变提供某些顾客服务的方式◆You can now contact our customer-service centre by email. 现在你可以通过电子邮件联系我们的顾客服务中心。⨁excellent / good / poor customer service 优良／良好／欠佳的顾客服务⨁to deliver / improve / provide customer service 提供／改善／提供顾客服务⨁a customer-service adviser / centre / department / manager / representative 顾客服务顾问／中心／部门／经理／代表
ˌcustomer ˈservices [, ]the department in a company that deals with customers' questions, complaints, etc. 顾客服务部◆A copy of the brochure is available from customer services. 可向顾客服务部索取一份小册子。◆She is head of customer services. 她是顾客服务部的负责人。◆Customer Services has/have improved its/their efficiency. 顾客服务部已改善了工作效率。