() the number of customers who stop using a particular make of goods or services or change to another 客户流失率◆The phone company said that its churn rate was half that of other UK networks. 这电话公司称客户流失率是其他英国网络公司的一半。
() the number of people who leave jobs in an organization and are replaced by others 员工流失率◆Most people here have come straight from college and stayed—the churn rate is very low. 这儿的大多数人自从大学毕业就一直在这儿工作 ── 员工流失率非常低。