[] an office in which a large number of people work using telephones, for example arranging insurance for people, doing market research or taking customers' orders and answering questions for a large organization （安排保险、市场调研、接受订单、提供谘询等的）电话服务中心◆We operate a 24-hour call centre for customer support. 我们经营一个 24 小时的客户支持电话服务中心。➡contact centre