[] () a person whose job is to visit or telephone a shop/store or other business pretending to be a customer, in order to get information on the quality of the service, the buildings, special features, etc. 神秘顾客（受雇假扮成顾客去了解服务质量等的人）◆A restaurant chain employs mystery shoppers to secretly check on the quality of customer service. 一家餐馆连锁店雇用神秘顾客秘密检查客户服务质量。▸ˌmystery ˈshopping